iPhone, Samsung, MacBook and PC Repair in Calgary

phone repair calgary

We repair all PC & Android devices,
but we specialize in Apple! 

25 years of experience

30 years experience repairing all computers & Phones. 

Lifetime Warranty On Parts

Top quality parts are used with LIFETIME part warranty.

Phone Repair Calgary for iPhone, Samsung, Mac & PC

The Stem Support is the Bowness shop for phone repair Calgary has trusted since 2011, run by owner Rick Gold, who has 30+ years of hands-on experience repairing computers and Apple products. We specialize in Apple, fixing iPhone, iPad, MacBook and iMac every day. We also repair Samsung Galaxy, Google Pixel and other Android phones, plus Windows PCs from ASUS, Lenovo, Acer and more. You deal directly with Rick, you choose OEM or quality third-party parts, and every part we install comes with a lifetime warranty.

Cracked screens and dead batteries are only the start. We handle charging ports, buttons, speakers, liquid damage, failing hard drives and RAM, Windows and macOS problems, data recovery and out-of-warranty hardware. Parts are ordered fresh for your repair, so you get current pricing and the longest warranty, and once they arrive most phone repairs are done while you wait. For small businesses, we also offer managed cybersecurity.

Coming from out of town? Our phone repair Calgary customers regularly drive in from Airdrie, Strathmore, Langdon, Chestermere, De Winton, Okotoks, Springbank, Cochrane, Redwood Meadows and Canmore. See all our repair services or book your repair.

Need a website, logo or video? Our creative studio, The Stem Creative, handles web design, graphic design and video production.

Our Latest Article

Success Stories

We take pride in exceeding our customers expectations, and we love a challenge! Read stories of how we’ve overcome the odds and repaired the unrepairable! Click here!

Our success stories
$10 off tempered glass

Read Our Reviews & Testimonials

 

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Excellent
The Stem Support4.6
Based on 144 reviews
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Daniel MacDonald (Purple House Photography)
4 days ago
The best place for phone repair, super friendly, knowledgeable, and fast. Very reasonable prices too!
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Teri Gottselig
2 months ago
I needed a new screen on my iPad- this was accomplished very successfully and at a reasonable price. It took a little longer than expected to get parts but this is beyond control of the shop.
Response from the owner:Thank you for your understanding Teri, glad we managed to fix it in the end!
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Martin Buschau
2 months ago
During Christmas Holidays The Stem was able to replace the worn out phone battery in my daughter’s iPhone X in record time with a super new battery much better than the original and for a price that was great value. Watching Rick work his magic, especially on some tri-point screws that looked stripped to me, was a real pleasure. Scheduling the work was smoothly done. Once Rick had the battery a text was sent to set up a time that worked for us to do the repair - I found it very convenient. I’ve used The Stem a number of times over the years and always pleased with the results. Rick knows his stuff, takes great care in his work and tries his best to accommodate customers needs. The Stem is a Bowness treasure that my family trusts. Here’s an update (Mar/26): My other child’s iPhone XS started having big issues with their battery not charging anymore. Rick was able to source a great battery and get it installed & working in great fashion. I understand this repair was done during a supplier change that made it harder to source the battery but Rick put in maximum effort to look after this customer. Just like always. Thank you Rick for amazing service!
Response from the owner:Thank you so much Martin - and NO screw is safe from The Stem!
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Kenneth Chudleigh
3 months ago
Stem Group has done a number of repairs to family iPhones and MacBook Pro units. Service has always been prompt, reasonable cost and long term reliable. I highly recommend them for computer and mobile phone repairs as well as software upgrades.
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Laura Lafont
3 months ago
Very good service. Have had 2 ipads repaired here and both are working great still. Would most definitely recommend Rick to anyone who needs there devices repaired!
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Ajay Cyriac
4 months ago
Rick' a service is awesome
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Maya Oukil
4 months ago
I have taken my phone and my laptops to the stem. Super nice guy who is honest and won’t try to up charge you on anything. Very straightforward and easy interaction. I’ve told everyone I know about the stem because of the care the owner puts into everything. HIGHLY HIGHLY recommend him for any tech issues and he’s an expert in apple products which is a bonus!
Response from the owner:Thank you for the great review Maya! We are always happy to help out wherever we can!
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BKE Family
5 months ago
Rick from the Stem Support is amazing. Helped me with two different computer problems. All were completed satisfactory and the pricing is very reasonable. the Stem Support is located in a small shop in Bowness. He even helped me get a computer going that I thought was shot and I was able to sell it at a fair market value. If you have an pc/Mac computer problems please go see Rick!
Response from the owner:Our aim is to give electronics the longest life possible! Always happy to help out the family!
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Rebekah
5 months ago
Rick is a great guy - knowledgeable, creative, and caring. He works at a reasonable pace as well so we weren’t left waiting for very long.
Response from the owner:Appreciate the great review! Take care and look forward to helping you out in the future!
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Andrew Tebbs
9 months ago
Excellent service
Response from the owner:Why thank you Andrew! Always a pleasure taking care of you!
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Susan Jenkins
10 months ago
I took my old iPhone in to see Rick with many questions about this device, syncing problems and possible replacements. He was very patient and personable, taking time to explain things in a way I could understand (I’m not terribly techie). After spending 30 or 40 minutes addressing all my issues, he graciously declined to charge me for his time and efforts. I will definitely take my business to The Stem Support in future and wouldn’t hesitate to recommend Rick to anyone looking for a fair, reputable and knowledgeable repair service for their Apple devices. Cheers, Rick! Thanks again for your kind assistance.
Response from the owner:Always here to help for a few questions! Appreciate your review!
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Noosh Tolouei
11 months ago
We’ve taken a few devices to The Stem Support, and every experience has been outstanding. Rick fixed our iPad screen, changed an Apple phone battery, brought a 2015 MacBook back to life, and even revived a 2009 iMac we thought was beyond saving! Both computers had a mix of hardware and software issues, yet everything now runs perfectly — and all for a fraction of what we would’ve paid at Apple. Honest, skilled, and reliable. Highly recommend!
Photo from customer reviewPhoto from customer review
Response from the owner:Wow! We have done a bit of work for you! We appreciate you trusting us and coming back!
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Rosemary Johnson
11 months ago
Got my iPhone screen replaced last fall and it was quick and easy and the phone was perfect once I got it back — was able to return to my carrier at the end of my contract with zero issues and this saved me a ton of money.
Response from the owner:We are so happy to hear it worked out! Thank you for coming!
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Steve
12 months ago
Simple non-embellishing comment is all that’s needed here. Yes he’s very respectful to speak with, yes he explains things to you without hesitation, and yes I would certainly recommend anyone. He will get our families business until the government removes hand held devices and we’re all walking around with some tiny chips imbedded in our body. Go see the man and bing a dog treat, the pooch might be hanging around. Thanks again partner.
Photo from customer review
Response from the owner:Hey, I'll repair those chips as well! I run an underground removal clinic....:-) Thanks for the positive review!
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Michael W.
1 year ago
I have been bringing my Mac computer issues to Rick for the last several years now. This is absolutely the best place to come to for advice and Service in...
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Andrew Weicht
2 years ago
I’ve been happy with all my dealings with Rick at The Stem. Great service! Very knowledgeable and friendly!
Response from the owner:Thank you so much for the kudos Andrew!
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Dorothy Peters
2 years ago
I had an excellent experience with Rick at The Stem! He installed the security system I needed for my business, making the entire process smooth and stress-free. His knowledge and professionalism were evident from start to finish. What really stood out was the detailed written report he provided, summarizing everything he had done—an unexpected but much-appreciated bonus! I highly recommend him for any IT needs. Thanks again for the outstanding service!
Response from the owner:We were happy to help Dorthy!
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Andrew Reed
2 years ago
Thanks for all of your great hardware and software support in updating my Mac OS and troubleshooting other issues I was having with iPhotos and file transfers / backups of digital libraries. Appreciate your talent and knowledge of older Apple products !
Response from the owner:Hey, if can use our talents to get people sorted out, we've achieved our goal!
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Elissa-Shaye
2 years ago
Excellent service. Quick turnaround times. I would highly recommend the stem.
Response from the owner:Thank you so much Elissa-Shaye! Glad to have helped!
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A P
2 years ago
Rick is a very honest and knowledgeable computer tech. He did a great job sourcing and upgrading the ram on my laptop, and even threw in a free clean that ended up taking longer than the upgrade. He's very capable at working on more than just apple products, also.
Response from the owner:Thank you so much for the great review! A clean system is a happy system!
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Andy C
2 years ago
Excellent service, great price and very good communication.
Response from the owner:Thank you!
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Rowdy Dragons
2 years ago
Excellent service and knowledge. Brought my series s xbox. In for a cleaning and possible water damage. Very thorough and provided updates on the cleaning process and repairs. Highly recommend you bring your electronics here.
Response from the owner:Thank you Rowdy! Was a fun project and seeing the 180 degree change was super satisfying!
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Samuel Snelling
2 years ago
I have an older laptop that had gotten really slow and the battery would only last about 40 min as well. I was debating whether or not I should just buy a new one vs paying to fix my current one. I took it in to Rick at The Stem to check it out as he was close to me and is a small business. He had the diagnosis done the same day in a couple hours and quoted me a very reasonable amount to fix the issues I was having. I prefer keeping things working than just throwing them away once one small problem occurs. He had my laptop for less than a day which was very appreciated as I use it for both personal and business activities. I’ll definitely reach out to The Stem next time I need work done on my computer or phone.
Response from the owner:It was a great match considering I have the same philosophy! Glad to have kept your old machine running for a bit longer!
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cody bromley
2 years ago
Rick is probably one of the most honest and upfront gentleman I've had the privilege of doing business with. He gives options and suggestions where they count and you don't for one second feel like you're being nickel and dimed, either. For quality, speed, and far beyond exceptional pricing. No other repair shop in the city matches what the stem has to offer. A total hidden gem in the heart of bowness. What other shops quoted me $400.00 plus on repair, rick came in at $204.75 with gst and I had my phone back within the hour. He genuinely cares about his clients, even offered me a loaner phone to use my sim card in while conducting the repair. Which is unheard of ! Class act alll around. Thanks again, Rick!
Response from the owner:Well thank you Cody! High praise and we really appreciate it! Happy to have helped out!
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dfcp13
2 years ago
Rick is fantastic and super knowledgeable. His customer service is top notch and the repairs to my Google Pixel were completed perfectly and in no time.
Response from the owner:We are so happy to have helped you with your Google Pixel phone!
The Apple Family

Devices We Repair

Apple is still our specialty, including out-of-warranty and vintage gear, but we fix far more than Apple. If it has a screen, a battery or a charging port, there’s a good chance we can repair it.

Apple: iPhone, from older models to the latest; iPad, iPad Air, iPad mini and iPad Pro; MacBook Air and MacBook Pro; iMac; Apple Watch; and vintage Macs, PowerBooks and iPods.

Android: Samsung Galaxy S, A, Note, Z Fold and Z Flip; Google Pixel; Motorola, including the Razr; OnePlus and most other Android brands, as long as parts exist.

PC and more: Windows laptops and desktops from ASUS, Lenovo, Acer, Dell, HP, MSI and Alienware; custom gaming PCs; and cleaning and thermal service for Xbox, PlayStation and Nintendo Switch.

Across all of them, we replace cracked screens, digitizers and LCDs, batteries, buttons and charging ports, assess liquid damage, troubleshoot macOS, iOS, iPadOS, Windows and Android, recover lost data, and upgrade SSDs and RAM.